Analisis gyCarIicus ACKa5pR 03, 201C 5 pagcs Tourism Policy CAI: EU Traveller•s Rights. Introduction. To begin this essay on the European Commission (EC), we must first know What is the European Commission, one simple definition is given in Wikipedia, «The European Commission is the executive body of the European Union. The body is responsible for Proposing Legislation, Implementing Decisions, upholding the Union «s treaties and the general day-to-day running of the Union … m».

Another one more complete is given by the University ofZaragoza «Is the main EU ‘s executive is the institution S»ipeto iew nut*ge dnving the activity of rs functioning of the Eu is closer to defendin whole against the ind main concern is to d he core of the mmunity institution opean IJnion as a ber countries. Their ropean citizens. Its features and functions conferred upon it by treaties which make it more forces driving European integration. ‘ With these two definitions we can get a clear idea of what it means for Europe and all the European s member countries this Cornission.

This institution is a key to all citizens of the European Union as it is this that protects the rights of European citizens. There is not a

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need for European Comission to promote the rights f passengers in the European Swlpe to vlew next page European Union, it is their duty, show and teach all citizens the rights that they have, including people with disabilities when they travel, whether by train plane or boat, in order to defend against large trucking companies that sometimes people try to exploit. part 1. As read on the website www. ec. europa. u /passenger-rights we see that the main strategy pursued by the European Comission ‘s is the main information dissemination on the Internet, a medium which is currently used by most citizens ofthe European Union, a good idea in my opinion, it is easily accessible and usually no one eads the official government bulletins. On the website, at the bottom left, part of the information on passenger rights are set aside for promotional campaigns in countries of the EU, events and press, this being a great idea, and informs people of the campaign is doing at this time the European Comission s.

In the link «Campaings», we can see «Campaings Low Resolution», «Campaings High Resolution» and «Logo Low & High Resolution», entering in these links we are afraid that all the posters promotional campaigns on passenger rights in the European Union In the link «Events», we can see the upcoming events that Will be erformed, in this case it was the May 12, 2010 with the topic «ITS Conference 2010 – Intelligent Road Transport in Europe – Putting the Comission’ s Plan Into Action». And finally, the section of the press RI_IFS Putting the Comission s Plan Into Action».

And finally, the section of the press, in which we can View all items related to transportation In the European CJnlon in recent months, the information is always available in severa’ languages. These are the main strategies used by the European Commission web page, so we can say that the website focuses on campaigns, events and press. part 2. In this next sectio we Will analyze the web site ec. europa. eu/ passenger-rights from a user’ s perspective, so I use the sub headings given.

The main page shows: We choose the language that we want and we analyzed the web site: – Reaching the target market. Considering the goa’ of the European Comission the website is very helpful and interesting. It is a very simple and intuitive page from the first time that you enter the website you know exactly where is the information thatyou want. To have the user level is enough to browse the website and clear thinking and orderly. The website is well published to make it accessible for the wider ublic because is very simple and very easy to use. Design-layout point of view. The organisation is clarly identified because in the top left corner we can see the logo of the European Commisslon (flag blue with starts in yellow), so this implies that we have no doubt who is the author/organization. The website is easy on the the website have a high 31_1fS colour contr The website is easy on the eye because the website have a high colour contrast, specifically blue, Yellow and white and for this reason is very easy to read, maybe the font size is a little bit small, but you can read perfectly.

The website have a Clear layout, the website have a good headline, then we have two columns of links on the left and on the right and finally we have the body ofthe website whith all the information. The navigational structure is visible at all the times so we have not problem browsing, but the problem I had was that I could not find the site map, in my opinlon is not a browser issue but the designer has not included on the website. And at the same time, I analyzed if all links work and the answer is yes, the only problem that I had with the links was with «Partners», the link worked but not the information about them.

Before several times, I check the loading time in my browser and the result was (with my Internet connection) 7 seconds with all the pictures come up correctly. From my point of view, the website is not updated in a regular manner. The contact details is not accessible from the entry page, if you select «Contact» you go to another website (http://ec. europa. eu/transport/passengers/index_en. htm). In my opinio the content is very relevant for the travellers and my overall assessment of the web design is a mark of 9/10, for all the infomation given, structur 406 S infomation given, structure and desing.

Befare my review of the European Commission website would like to compare it with the Spanish consumers organisation website (referenced). It is very easy to compare these different website because in one hand we have the EC website that is very clearly, easy to read and all well done in general, and in the other hand we have the Spanish consumers organisation website that is with small-size font and with a lot of addvertisements (in red) that is not interesting for the consumers and the important information is not easy to find. Conclusion. Based on lessons learned on the website ofthe European

Commission I can say that is an esential organization tha protects the rights of European citizens and shows us our rights in a effective way, Internet. It is a great success for all European citizens The European Commission is a perfectly website and without bugs and ofr this reason is a pleasure browse in this website. References. European Commission website. (2010), [Online], aviabl e: [12/10/10]. Wikipedia. (2010), [12/10/10]. Universidad de Zaragoza. (201 aviable: [12/10/10]. Organización de Consumldores y Usuarios. (2010), [Online], aviable: / [15/10/10]. Word count: 1,130 SÜFS