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LogMeIn Hamachi? – Getting Started Contents What Is LogMeIn Hamachi??…………………………………………………………………………………………….. 3 Who Should Use LogMeIn Hamachi??…………………………………………………………………………………………………………….. 3 The LogMeIn Hamachi? Client…………………………………………………………………………………………… 4 About the Relationship Between the Client and Your LogMeIn Account……………………………………………………………….. About the Hamachi Virtual IP Address…………………………………………………………………………………………………………… 5 LogMeIn Hamachi? Network Types……………………………………………………………………………………. 6 About Mesh Networks………………………………………………………………………………………………………………………………… 6 About Hub-and-Spoke Networks………………………………………………………………………………………………………………….. About Gateway Networks…………………………………………………………………………………………………………………………….. 7 Managing LogMeIn Hamachi? on the Internet………………………………………………………………………. 8 LogMeIn Hamachi? Security……………………………………………………………………………………………… 9 LogMeIn Hamachi? and Firewalls………………………………………………………………………………………………………………….. 9

Installing LogMeIn Hamachi?…………………………………………………………………………………………… 10 System Requirements……………………………………………………………………………………………………………………………….. 10 How to Install the Client to a Local Computer………………………………………………………………………………………………… 10 How to Deploy the Client to a Remote Computer ……………………………………………………………………………………………. 0 How to Install the Client in Client-Only mode…………………………………………………………………………………………………. 11 How to Update the Hamachi? Client ……………………………………………………………………………………………………………… 11 Making the Transition to Hamachi?………………………………………………………………………………………………………………. 12 LogMeIn Hamachi? Glossary……………………………………………………………………………………………. 3 ii LogMeIn Hamachi? – Getting Started What Is LogMeIn Hamachi?? LogMeIn Hamachi? is a virtual networking service that sets up in minutes and enables secure remote access to your business network anywhere there is an Internet connection. Unlike traditional hardware and software based VPN systems, Hamachi? is an on-demand virtual networking service that allows you to focus your time and energy on providing the remote connections your users and systems need, and not the technology or

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infrastructure you are using to support them.

Who Should Use LogMeIn Hamachi?? Here are a few examples of how you can take advantage of Hamachi?. IT Support: Building a Mobile Office LAN Many mobile workers use their laptop in the office while connected to their company’s shared resources (file servers, network printers, mail servers, etc. ). But if a user moves away from the local network, he will no longer be able to access these resources. Software that is configured to work inside the office becomes useless outside the office. Using Hamachi? , mobile workers become members of a Hamachi? etwork wherein all shared resources are also network members. As a result, network configurations can remain unchanged. Hamachi? sets up exactly the same networking environment for the mobile user no matter where he may be. Tip: Hub-and-spoke and gateway are the best networking modes for this scenario. IT Support: Setting Up Network Access for Home Workers Home workers can be more productive when they have secure access to shared IT resources. Using the Hamachi? client, home workers gain a secure tunnel directly into their company’s network.

They can work from home and still access the resources they need. Tip: Hub-and-spoke and gateway are the best networking modes for this scenario. Outsourced IT: Managing Multiple Networks A service provider with a number of administrators on his team wants to set up and maintain multiple Hamachi? networks for multiple customers. He uses LogMeIn Central to create Hamachi? networks, deploy Hamachi? clients, and apply default and custom settings for each customer. He can also manage other administrators in his organization, generate client activity reports, and manage network activity.

Small to Medium Sized Organizations: Virtual LAN Organizations without a physical LAN can use the mesh network type to set up a virtual corporate LAN. Copyright © 2009 LogMeIn, Inc. 3 The LogMeIn Hamachi? Client The term Hamachi? client refers to both the Hamachi? software itself and any computer with Hamachi? client software installed. With proper permission from network owners, Hamachi? clients can become members of any Hamachi? network. Figure 1: The LogMeIn Hamachi? client About the Relationship Between the Client and Your LogMeIn Account The Hamachi? lient can be used in Client-only (unattached) mode as a stand-alone service with no relation to a LogMeIn account, or in web management mode as an attached member of a LogMeIn account. Client-only mode: Unattached The term Unattached client refers to any Hamachi? client that has not been added to a LogMeIn account and is being used in Client-only mode. Unattached clients cannot be managed on the web using the My Networks page or LogMeIn Central. Web management mode: Attached The term Attached client refers to any Hamachi? client that has been added to a LogMeIn account.

Any LogMeIn account holder can manage attached clients on the web using the My Networks page, while LogMeIn Central subscribers can use LogMeIn Central. 4 LogMeIn Hamachi? – Getting Started About the Hamachi Virtual IP Address Every Hamachi? client has one virtual IP address in the 5. x. x. x range. The virtual IP address is globally unique and is used to access the client from any other Hamachi? network with at least one common mesh or hub-and-spoke network. The virtual IP address does not conflict with any other IP ranges and therefore has no impact on standard network communications.

Copyright © 2009 LogMeIn, Inc. 5 LogMeIn Hamachi? Network Types LogMeIn Hamachi? provides three network types for flexibility in meeting diverse use case scenarios. They differ mainly in network topology. Hamachi? clients can be members of any network; however, there is a limit of 16 members per network for a non-commercial license, or 256 per network owned by a commercial license holder or LogMeIn Central subscriber. About Mesh Networks In a mesh network, every member is connected to every other member. Organizations without a physical LAN can use the mesh network type to set up a virtual corporate LAN.

Mesh is also the typical choice for gamers, because network games constantly have to broadcast their current status to all other participants in the game. Figure 2: Mesh network Note: Mesh is the only network type that can be created directly from the Hamachi client interface. About Hub-and-Spoke Networks In a hub-and-spoke network, one or more computers act as hubs, while other clients connect as spokes. Spokes connect to hubs, but never to each other. Hub-and-spoke is typically used when a workstation (spoke) needs to connect only to servers (hubs).

Hub-and-spoke is ideal if you want strict control over connections between network members. Figure 3: Hub-and-spoke network Important: If you set every member of a hub-and-spoke network to be a hub, you essentially turn the network into a mesh network. Similarly, if you set only spokes, your members will be unable to make a connection. 6 LogMeIn Hamachi? – Getting Started About Gateway Networks Use the gateway network type to provide transparent access to your entire network from a centralized Hamachi? gateway.

Members of a gateway network, such as mobile workers, will see one computer acting as a gateway towards an entire LAN, thus making all network resources accessible. Figure 4: Gateway network Tip: Theoretically, a hub-and-spoke network would also be a good choice for enabling mobile LAN access; however, all shared resources would also need to be running the Hamachi? client and be set up as hubs. This is fine insofar as these shared resources are servers with a Hamachi? compatible operating system; however, the gateway network remains the best option since Hamachi? urrently cannot be installed on network devices such as printers, routers, access points, etc. Characteristics The gateway network type is a hybrid of the meshed and hub-and-spoke network types. • As in a hub-and-spoke network, one computer acts like a hub (the gateway), while members act like spokes • There can only be one gateway (typically a server which is permanently online and connected to the LAN) • The number of members is virtually unlimited since even network devices that are not running the Hamachi? client can be considered members • Each member (Hamachi? lient) will see the gateway and the other members of the gateway’s LAN • Hamachi? clients will not see each other in a gateway network Restrictions For technical and security reasons there are strict rules for both the gateway and members: • The gateway cannot be a member of any other network • Members can join more than one gateway network, but can only be online in one network at a time • The gateway cannot be a workstation that is the member of a domain Role of the Hamachi? Client in a Gateway Network • Gateway network members and the gateway device itself must be running the Hamachi? lient • Network devices that are physically connected to the LAN do not need to run the Hamachi? client to be made accessible to gateway network members Addressing Gateway networks integrate smoothly into the LAN in terms of addressing. 5. x. x. x addresses are not available for a gateway network. Instead, the local address space is used. Copyright © 2009 LogMeIn, Inc. 7 Managing LogMeIn Hamachi? on the Internet Hamachi? Web Management Features Any Hamachi? user with a LogMeIn account can manage attached clients and networks using the LogMeIn web site (My Networks page). Create mesh, hub-and-spoke, and gateway networks • Manage the default settings to be applied to a new client • Remotely manage client settings • Manage the default settings to be applied to a new network • Edit or delete existing networks • Install the Hamachi? client to the local computer • Deploy the Hamachi? client to a remote computer • Manage requests to join Hamachi? networks Commercial versus Non-Commercial Use Hamachi? is free for non-commercial use and allows up to 16 computers per network. The commercial version offers fast relays, allows up to 256 computers per network, and is subject to an annual subscription fee. LogMeIn Hamachi? – Getting Started LogMeIn Hamachi? Security All LogMeIn Hamachi? communications are encrypted and authenticated with industry-standard algorithms and protocols. Nobody will be able to see the data transmitted between two Hamachi? peers. For detailed information, see the LogMeIn Hamachi? Security Whitepaper. LogMeIn Hamachi? and Firewalls If running a firewall application, you may need to ensure that Hamachi? is able to access the Internet. Please refer to the LogMeIn Hamachi? Knowledge Base for up-to-date information for working with various popular security suites.

Copyright © 2009 LogMeIn, Inc. 9 Installing LogMeIn Hamachi? System Requirements Hamachi? client • Operating System: Windows XP, Windows 2000, Windows 2003, Windows Vista, Windows 2008, Windows 7 • Internet connection • There are no special hardware requirements How to Install the Client to a Local Computer Follow this procedure to download and install the Hamachi? client to a local computer. The client will be attached to your LogMeIn account. Important: You must be logged in to the LogMeIn account to which you want to attach the new Hamachi? lient. 1. On the LogMeIn web site, switch to Network mode and click Add Client. The Add Client page is displayed. 2. Select Install LogMeIn Hamachi? on this computer. 3. Click Continue. The Add Client – Step 1 of 2 page is displayed. 4. Click the download link. The Hamachi? installer is launched. 5. Follow all on-screen instructions. The client is installed on the local computer as an attached member of the active LogMeIn account. You will be able to manage this client using the LogMeIn website. How to Deploy the Client to a Remote Computer

Follow this procedure to send an installation link that the recipient can use to download and install the Hamachi? client. The client will be attached to your LogMeIn account. Important: You must be logged in to the LogMeIn account to which you want to attach the new Hamachi? client. All defaults set under Configuration ; Client Defaults will be applied to the new client(s). 1. On the LogMeIn web site, switch to Network mode and click the Deployment link. 2. Click Add New Link. 10 LogMeIn Hamachi? – Getting Started The Deploy LogMeIn Hamachi? to Remote Computers (Step 1 of 2) page is displayed. . Type a Description that you can use to recognize your installation link. 4. In the Maximum number of remote installations box type the maximum number of computers that will be able to use the link to install the Hamachi? client. For example, you may want to send the link to all users in an entire department. 5. In the Expiration field you may choose when you want the validity of the link to expire. 6. Select the Network(s) that you want the client to be able to access. 7. Click Continue. The Add Client – Send LogMeIn Hamachi? Installation Links – Step 2 of 2 page is displayed. 8.

Send the link to the recipient(s): • • • Click Copy to place the link onto your clipboard for you to paste into an email or instant messaging service message to send to the user(s). Click Send to open your default email client with the link in the body of the message for you to send to the user(s) Click Test to view the message that will be displayed when the recipient clicks the link The link is sent to the recipient. The recipient must click on the installation link to actually install the client on the chosen computer. Once installation is complete, the client can be used to create and connect to Hamachi? etworks. How to Install the Client in Client-Only mode Follow this procedure to download and install the Hamachi? client without associating it with a LogMeIn account. Important: Do not log in to your LogMeIn account. 1. 2. 3. 4. Go to the LogMeIn Hamachi? product page. Click the Try LogMeIn Hamachi? link. Do not create a LogMeIn account. Click the Download now link at the bottom of the page The Hamachi? installer is launched. 5. Follow all on-screen instructions. How to Update the Hamachi? Client The Hamachi? client software can be updated from the client itself. • On the client, click Help ; Update Hamachi.

Tip: To update a client remotely, you must re-deploy the client. Copyright © 2009 LogMeIn, Inc. 11 Making the Transition to Hamachi? Making the transition from Hamachi to Hamachi? is a simple process. This assumes that you were a Hamachi user without a LogMeIn account. 1. Create a LogMeIn account. a) Go to www. LogMeIn. com and click Create an account. b) Select the LogMeIn Access, Management and Networking product group. c) Click Continue and follow all on-screen instructions. 2. While logged in to your account, install Hamachi? on the computer running «old» Hamachi. See How to Install the Client to a Local Computer on page 10. 3.

When prompted to attach the client to your LogMeIn Account, be sure to select Attach networks and click Attach. You will now be able to manage your Hamachi? clients and networks on the web. 12 LogMeIn Hamachi? – Getting Started LogMeIn Hamachi? Glossary Attached client The term Attached client refers to any Hamachi? client that has been added to a LogMeIn account. Any LogMeIn account holder can manage attached clients on the web using the My Networks page, while LogMeIn Central subscribers can use LogMeIn Central. Gateway network Use the gateway network type to provide transparent access to your entire network from a centralized Hamachi? ateway. Members of a gateway network, such as mobile workers, will see one computer acting as a gateway towards an entire LAN, thus making all network resources accessible. Hamachi? client The term Hamachi? client refers to both the Hamachi? software itself and any computer with Hamachi? client software installed. With proper permission from network owners, Hamachi? clients can become members of any Hamachi? network. Hamachi? network For Hamachi? , a network is not a physical network, but rather a group of users who want to use common resources or applications (two or more Hamachi? clients interconnected by tunnels make up a Hamachi? etwork). Hamachi? offers three network types: meshed, hub-and-spoke, and gateway. Hub-and-spoke network In a hub-and-spoke network, one or more computers act as hubs, while other clients connect as spokes. Spokes connect to hubs, but never to each other. LogMeIn Central LogMeIn Central is LogMeIn’s Essential Remote Services solution for IT professionals and small and medium businesses. Certain premium Hamachi? features are only available to LogMeIn Central subscribers. Copyright © 2009 LogMeIn, Inc. 13 Mesh network In a mesh network, every member is connected to every other member.

NAT Network Address Translation Peer A computer that is a member of a computer network Peer Label The Peer Label is used to define your online presence to other Hamachi? users. This is what other users see as your identification when you are in a Hamachi? network. Unattached client The term Unattached client refers to any Hamachi? client that has not been added to a LogMeIn account and is being used in Client-only mode. Unattached clients cannot be managed on the web using the My Networks page or LogMeIn Central. VPN Virtual Private Network 14 LogMeIn Hamachi? – Getting Started